Consort Claudgen Manuals & User Guides

Consort Claudgen, part of Consort Equipment Products Ltd, is a prominent manufacturer of electric heating solutions based in Milford Haven, UK. The brand is renowned for its robust and reliable products designed for commercial, industrial, and domestic environments. Their extensive product portfolio includes surface ceiling heaters, warm air curtains, plinth heaters, and large commercial fan heaters.

Known for innovation in energy efficiency, Consort Claudgen integrates advanced technologies such as wireless control systems and Building Management System (BMS) connectivity into their heaters. Their specialized controllers, including the CRXSL and HRXSL wireless models, allow for precise temperature management and networking of multiple units. Whether for warehouses, retail spaces, or offices, Consort Claudgen provides durable heating solutions backed by technical expertise.

• How do I pair my Consort Claudgen heater to a wireless controller?

  To pair a heater (e.g., SL or RX models) with a controller (CRXSL or HRXSL), first ensure the controller is powered. Cycle the power to the heater (turn it off and on). Within 20 seconds of powering up, press and hold the pairing button or sequence on your controller. The heater's status light should flash (Purple or Cyan depending on model) to confirm successful pairing.

• What does a flashing white status light mean on my heater?

  A flashing white LED usually indicates a fault. The number of flashes corresponds to a specific issue: 1 flash indicates overheating, 2 flashes indicate a temperature sensor fault, and other sequences may indicate power or motor issues. Refer to the 'Fault Finding' section in your specific user manual for the complete table.

• Can I control Consort Claudgen heaters via a Building Management System (BMS)?

  Yes, many commercial models support BMS integration. Units with RJ45 connectors can often be networked using the MODBUS protocol or connected to a Simple BMS Interface (MCBMS) for basic error reporting and external switch control.

• How often should I service my commercial fan heater or air curtain?

  It is recommended that appliances be serviced annually by a competent person to ensure continued safe operation. Periodic cleaning of the air inlet and discharge grilles is also essential to prevent dust accumulation that can cause overheating.