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DEKALA is a consumer electronics brand dedicated to enhancing lifestyle comfort through smart lighting and time-keeping technology. Best known for their innovative Sunrise Alarm Clocks and Arches Ambient Lamps, DEKALA products utilize natural light simulation and soothing soundscapes to support healthy sleep cycles and circadian rhythms. The brand combines aesthetic design with modern functionality, offering devices that integrate seamlessly into smart home ecosystems via app control and voice assistants like Amazon Alexa and Google Home.

Beyond sleep aids, the DEKALA product lineup includes digital wall calendars, weather stations, and smart tracking tags compatible with Apple's Find My network. Whether assisting heavy sleepers with gradual wake-up lights or helping users organize their environment, DEKALA focuses on user-friendly solutions for the bedroom and home office.

• How do I factory reset the DEKALA T2 Pro Smart Tag?

  To factory reset the T2 Pro, press and hold the button for 10 seconds. After hearing a beep at 3 seconds, continue holding for another 7 seconds until you hear a series of tones indicating the reset is complete.

• How do I set the time on my DEKALA Sunrise Alarm Clock?

  Long press the Setting button (or the corresponding icon on your model) to enter time-setting mode. Use the +/- or rotating buttons to select the 12H/24H format, set the hour, and then the minute. Press the Setting button again to confirm each step.

• Does the DEKALA App support 5GHz WiFi?

  Most DEKALA smart devices, such as the Sunrise Pro Wake Up Light and Aura Box, require a 2.4GHz WiFi network for the initial connection. If you have a dual-band router, ensure you are connecting to the 2.4GHz band during setup.

• How do I maximize the FM radio reception on my wake-up light?

  To improve FM radio signal reception, loosen the tie securing the wire antenna and fully unroll it. Position the antenna wire for the best clarity once the station is tuned.

• What should I do if my DEKALA device fails to connect to the App?

  Ensure Bluetooth and Location services are enabled on your phone and that you are using a 2.4GHz WiFi network. For some devices, you may need to reset the WiFi pairing mode by holding the specific WiFi or light button until the indicator flashes rapidly.