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eero revolutionizes home networking with its intelligent mesh Wi-Fi systems, designed to replace traditional routers and range extenders. By using multiple access points providing proprietary TrueMesh technology, eero blankets your entire home in fast, reliable connectivity, eliminating dead zones and buffering even in large or complex layouts.

As an Amazon company, eero integrates seamlessly with Alexa and serves as a smart home hub for Zigbee, Thread, and Matter devices. The system is renowned for its ease of use; the intuitive eero app guides users through setup in minutes and provides powerful tools for network management, parental controls, and guest access. With automatic software updates, eero ensures your network remains secure and up-to-date with the latest features.

• How do I set up my eero network?

  Download the eero app for iOS or Android. The app will guide you through creating an account and connecting your eero Gateway to your modem to establish your network.

• What do the LED lights on my eero mean?

  The LED status light indicates the device's state. A solid white light means the device is connected and working properly. A blinking white light indicates it is starting up or connecting to the internet. Red indicates an issue connecting to the internet.

• Can I use eero with my existing ISP modem?

  Yes, eero is designed to work with your existing internet service. You connect the eero Gateway directly to your modem via Ethernet. It is often recommended to disable your modem's built-in Wi-Fi or set it to bridge mode to avoid interference.

• How do I reset my eero device?

  You can perform a soft reset by holding the reset button for 7 seconds (LED flashes yellow) or a hard factory reset by holding it for 15 seconds (LED flashes red). You can also remove the device via the eero app settings.

• Does eero support smart home devices?

  Yes, many eero models feature a built-in smart home hub compatible with Zigbee, Thread, and Matter, allowing you to connect and control smart devices directly through your network.

• Where can I find the eero app?

  The eero app is available for download on the Apple App Store for iOS devices and the Google Play Store for Android devices.