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Homematic IP is the next-generation smart home platform from eQ-3 AG, based in Leer, Germany. Building on the success of the original Homematic system, Homematic IP utilizes the IPv6 Internet standard to ensure robust, secure, and reliable communication between devices. The system is designed for broad compatibility, allowing homeowners to control climate, lighting, shading, and security through a central Access Point and an intuitive smartphone app.

The product range includes radiator thermostats, floor heating controllers, smoke alarms, and various sensors, all manufactured in the company's own factories. Whether for retrofitting existing properties or installing in new builds, Homematic IP offers a flexible and privacy-focused solution for modern home automation.

• How do I pair a new Homematic IP device?

  Open the Homematic IP app, select 'Pair device', and follow the on-screen instructions. You usually need to scan the QR code on the device or enter the SGTIN manually.

• What does a red flashing LED mean on my device?

  A red LED typically indicates a transmission error or battery issue. Check the power supply and ensure the device is within range of the Access Point or Central Control Unit.

• How do I restore factory settings on a Homematic IP device?

  Generally, remove the battery, press and hold the system button while re-inserting the battery for 4 seconds until it flashes orange, release, then press and hold again for 4 seconds until it lights up green. Consult your specific manual for variations.

• Is Homematic IP compatible with other systems?

  Yes, Homematic IP can be integrated with Amazon Alexa, Google Assistant, and other platforms via the Access Point. It is also compatible with the older Homematic system via the CCU3 central unit.