1. پیژندنه
The ARRIS SURFboard SB6190 is a high-performance DOCSIS 3.0 cable modem designed to deliver ultra-fast internet speeds. With 32 downstream and 8 upstream channels, it supports download speeds up to 1.4 Gbps, making it suitable for demanding online activities such as UHD video streaming, online gaming, and connecting multiple devices simultaneously.
This modem features a Gigabit Ethernet port for direct connection to a computer or a Wi-Fi router, providing a reliable and secure internet connection for your home or office network. It is certified for use with major U.S. cable internet providers like Comcast Xfinity, Spectrum, Cox, and Mediacom.
2. د بسته محتويات
مهرباني وکړئ تصدیق کړئ چې ټول توکي ستاسو په کڅوړه کې شتون لري:
- د ARRIS سرفبورډ SB6190 کیبل موډیم
- د بریښنا اډاپټر
- ایترنیټ کیبل
- د چټک پیل لارښود
3. د تنظیم کولو لارښود
3.1. مخکې له دې چې تاسو پیل کړئ
- مطابقت چیک کړئ: Ensure your Internet Service Provider (ISP) supports the ARRIS SURFboard SB6190 modem. This modem is compatible with most major U.S. cable providers, including Comcast Xfinity, Spectrum, Cox, and Mediacom. It is NOT compatible with Verizon, AT&T, or CenturyLink.
- Gather Information: Have your ISP account information ready, including your account number and any login credentials.
3.2. Connecting Your Modem
Follow these steps to connect your SB6190 cable modem:
- کواکسیل کیبل سره وصل کړئ: Connect one end of a coaxial cable (not included) to the cable wall outlet and the other end to the Cable connector on the rear of your SB6190 modem. Ensure the connection is finger-tight.
- د ایترنیټ کیبل سره وصل کړئ: Connect the supplied Ethernet cable from the Gigabit Ethernet port on the rear of your SB6190 modem to the Ethernet port on your computer or Wi-Fi router.
- د بریښنا اډاپټر سره وصل کړئ: Connect the power adapter to the Power port on the rear of your SB6190 modem and then plug it into an electrical outlet. The modem will automatically power on.

شکل 1: شاته view of the SB6190 modem with port connections.
3.3. Activating Your Internet Service
After connecting your modem, you will need to activate your internet service with your ISP. The activation process typically involves:
- پرانیستل a Web براوزر: On a computer connected to the modem (or router connected to the modem), open a web browser. You may be redirected to your ISP's self-activation page.
- Contacting Your ISP: If the self-activation page does not appear, call your ISP's customer service. Provide them with the modem's MAC address (located on a sticker on the bottom or back of the modem) and serial number.
- لارښوونې تعقیب کړئ: Your ISP will guide you through the final steps to activate your service.
۴. ستاسو د موډیم چلول
4.1. د LED شاخصونه
The front panel LEDs provide status information for your modem. Understanding these indicators can help you monitor your connection and troubleshoot issues.

شکل 2: مخکی view of the SB6190 modem with LED indicators.
| د LED نوم | حالت | تفصیل |
|---|---|---|
| ځواک | جامد شنه | موډیم فعال دی. |
| ترلاسه کول | جامد شنه | د ښکته جریان چینل سره وصل شوی. |
| جامد نیلي | Downstream channel connected with channel bonding (higher speeds). | |
| لیږل | جامد شنه | د اپ سټریم چینل سره وصل شوی. |
| جامد نیلي | Upstream channel connected with channel bonding (higher speeds). | |
| آنلاین | جامد شنه | موډیم آنلاین دی او له انټرنیټ سره وصل دی. |
| لینک | جامد شنه | Ethernet connection to a device (computer/router) is active. |
| شنه چمکۍ | ډاټا د ایترنیټ اتصال له لارې لیږدول کیږي. |
5. ساتنه
د خپل ARRIS SURFboard SB6190 موډیم د غوره فعالیت او اوږد عمر ډاډمن کولو لپاره، لاندې د ساتنې لارښوونې په پام کې ونیسئ:
- ځای په ځای کول: Place the modem in a well-ventilated area, away from direct sunlight, heat sources, and moisture. Ensure there is adequate airflow around the device.
- پاکول: د موډیم بهرنۍ برخه په دوره یي ډول د نرم او وچ ټوکر سره پاکه کړئ. د مایع پاکوونکو یا ایروسولونو څخه کار مه اخلئ.
- د بریښنا دوره: If you experience connectivity issues, try power cycling the modem. Unplug the power adapter from the modem, wait 10-15 seconds, and then plug it back in. Allow a few minutes for the modem to re-establish its connection.
- د کیبل پیوستون: Occasionally check that all coaxial and Ethernet cable connections are secure and not damaged.
6. ستونزه حل کول
If you encounter issues with your SB6190 modem, refer to the following common problems and solutions:
د انټرنیټ اتصال نشته
- LEDs وګورئ: Verify that the Power, Receive, Send, and Online LEDs are solid green (or blue for Receive/Send). If any are off or flashing, refer to the LED Indicators section.
- د بریښنا دوره: Unplug the modem's power cord, wait 15 seconds, and plug it back in. Wait for the modem to fully restart and re-establish connection.
- د کیبل پیوستون: ډاډ ترلاسه کړئ چې ټول کواکسیل او ایترنیټ کیبلونه په خوندي ډول وصل دي.
- ISP Outage: Check with your ISP for any local service outages.
- د ISP فعالول: Confirm that your modem has been properly activated with your ISP.
د انټرنیټ سرعت ورو
- Check Receive/Send LEDs: For optimal speeds, the Receive and Send LEDs should be solid blue, indicating channel bonding. If they are green, you are not utilizing the full channel capacity.
- د شبکې ګنډل: Too many devices or heavy usage on your network can slow speeds.
- د ISP پلان: Ensure your internet plan matches your speed expectations.
- د روټر فعالیت: If using a router, ensure it is capable of handling the speeds provided by the modem.
Modem Not Powering On
- د بریښنا پای: Ensure the power adapter is securely plugged into a working electrical outlet. Try a different outlet.
- د بریښنا اډاپټر: Verify that you are using the original ARRIS power adapter supplied with the modem.
7. مشخصات
| فیچر | تفصیل |
|---|---|
| د ماډل شمیره | د سرفبورډ SB6190 |
| د DOCSIS معیار | 3.0 |
| د ښکته جریان چینلونه | 32 bonded channels |
| د پورته چینلونو | 8 bonded channels |
| اعظمي ډاونلوډ سرعت | تر 1.4 Gbps پورې |
| د پورته کولو اعظمي سرعت | تر 262 Mbps پورې |
| ایترنیټ بندرونه | 1 ګیګابایټ ایترنیټ پورټ |
| ابعاد (H x W x D) | 7 x 2 x 9 انچه |
| وزن | ۲.۴۵ پونډه |
| مطابقت لرونکي ISPs | Comcast Xfinity, Spectrum, Cox, Mediacom, Suddenlink (and most other US Cable Internet Providers) |
| د ارتباط ټیکنالوژي | ایترنیټ |
8. تضمین او ملاتړ
8.1. د تضمین معلومات
The ARRIS SURFboard SB6190 modem typically comes with a 2-year warranty. Please refer to the warranty card included in your product packaging or visit the official ARRIS webد تضمین د تفصيلي شرایطو او مقرراتو لپاره سایټ.
8.2. د پیرودونکي ملاتړ
For technical assistance, troubleshooting, or warranty claims, please contact ARRIS customer service. You can usually find support contact information on the ARRIS webسایټ یا ستاسو د محصول د چټک پیل لارښود کې.
- آنلاین ملاتړ: د ARRIS SURFboard رسمي ملاتړ ته مراجعه وکړئ website for FAQs, documentation, and software downloads.
- د تلیفون ملاتړ: Contact ARRIS customer service via phone for direct assistance.





