د پولی ایج B20 IP ډیسک تلیفون کارونکي لارښود

1. پیژندنه

This manual provides essential instructions for the setup, operation, and maintenance of your Poly Edge B20 IP Desk Phone. Please read this guide thoroughly to ensure proper use and to maximize the phone's features.

The Poly Edge B20 is designed for business communication, offering clear audio and essential features for daily use. It supports Power over Ethernet (PoE) for simplified installation and integrates Poly's Acoustic Fence technology for noise reduction.

2. د بسته محتويات

ډاډ ترلاسه کړئ چې ستاسو کڅوړه لاندې توکي لري:

• پولی ایج B20 IP ډیسک تلیفون
• دستګاه
• د هډسیټ کارډ
• ایترنیټ کیبل
• د میز سټینډ
• د چټک پیل لارښود (که شامل وي)

Note: An AC power adapter is not included as standard, as the phone is primarily designed for Power over Ethernet (PoE). If PoE is not available, a compatible 5V DC power adapter must be purchased separately.

3. ترتیب کول

3.1 Installing the Desk Stand

1. د میز په سټینډ کې ټبونه د تلیفون په شا کې د سلاټونو سره سم کړئ.
2. Press firmly until the stand clicks into place.

The desk stand allows for two viewing angles. You can also mount the phone on a wall using the integrated wall mount option.

3.2 د کیبلونو نښلول

Refer to the image below for port locations.

انځور 3.2.1: شاته view of the Poly Edge B20 IP Desk Phone showing connection ports.

1. هینډسیټ: Connect one end of the coiled handset cord to the handset and the other end to the handset port on the left side of the phone base.
2. Network (PoE): Connect one end of the Ethernet cable to the LAN port on the back of the phone and the other end to a network switch or router that provides Power over Ethernet (PoE). If PoE is not available, connect a compatible 5V DC power adapter (sold separately) to the power port.
3. هیډسیټ: For wired headsets, connect to either the RJ9 port or the 3.5mm port on the side of the phone.

3.3 Initial Power-Up and Provisioning

Once connected to a PoE-enabled network or powered via an AC adapter, the phone will automatically power on. The Poly Edge B20 supports plug-and-play and zero-touch provisioning, meaning it will attempt to connect to your network and download its configuration automatically. Follow any on-screen prompts during the initial boot sequence.

4. بنسټیز عملیات

انځور 4.0.1: مخکی view of the Poly Edge B20 IP Desk Phone with illuminated keys.

.4.1..XNUMX د زنګ وهلو او ځواب ویلو

• د تلیفون کولو لپاره: Lift the handset, press the speakerphone button, or press a line key. Dial the number and press the ډایل کړئ soft key or wait for automatic dialing.
• زنګ ته ځواب ویل: Lift the handset, press the speakerphone button, or press the flashing line key.
• د تلیفون پای ته رسولو لپاره: Replace the handset, or press the speakerphone button if using speakerphone.

4.2 Line Keys and Contacts

The phone features 2 physical line keys that can support up to 8 lines or contacts, depending on your system configuration. These keys illuminate to indicate line status (e.g., active call, incoming call, hold).

4.3 Illuminated Feature Keys

The Poly Edge B20 includes illuminated keys for common functions:

• تteۍ غږول: Mutes your microphone during a call. Illuminates when active.
• د هیډسیټ تڼۍ: Activates the connected headset. Illuminates when active.
• د سپیکر تلیفون تڼۍ: Activates the built-in speakerphone. Illuminates when active.

4.4 د حجم کنټرول

د کارولو حجم +/- buttons located below the keypad to adjust the volume of the handset, speakerphone, or headset during a call, or the ringer volume when the phone is idle.

4.5 Audio Conferencing

The phone supports 3-way (Opus) and 5-way local audio conferencing. During an active call, you can initiate a conference by pressing the کنفرانس soft key (if available on your system) and following the on-screen prompts to add participants.

۴. د آډیو ځانګړتیاوې

5.1 Poly HD Voice

Experience superior audio clarity with Poly HD Voice technology, which provides wideband audio for more natural and intelligible conversations.

۵.۲ د اکوسټیک کټارو ټیکنالوژي

Poly Acoustic Fence technology creates a virtual perimeter around your conversation, significantly reducing background noise from your environment, ensuring that only your voice is heard clearly by the other party.

6. ساتنه

۴.۱ د تلیفون پاکول

د خپل تلیفون پاکولو لپاره، نرم، ډamp, lint-free cloth. Avoid using abrasive cleaners, solvents, or aerosol sprays, as these can damage the phone's surface and internal components. Disconnect the phone from power before cleaning.

6.2 د فرم ویئر تازه معلومات

Your Poly Edge B20 IP Desk Phone may receive firmware updates to improve performance, add features, or address security vulnerabilities. These updates are typically managed by your IT administrator or service provider and are often performed automatically. Do not power off the phone during an update process.

7. ستونزه حل کول

This section addresses common issues you might encounter with your Poly Edge B20 IP Desk Phone.

• No Power/Phone Does Not Turn On:
  Ensure the Ethernet cable is securely connected to a PoE-enabled port. If using an AC adapter, verify it is properly connected to a power outlet and the phone.
• د ډایل ټون نشته:
  Check network connectivity. Ensure the phone is registered with your VoIP service. Contact your IT administrator or service provider for network or registration issues.
• ضعیف آډیو کیفیت:
  Verify network connection stability. Ensure the handset or headset is properly connected. If using speakerphone, ensure you are within optimal range.
• Cannot Access Phone Settings (Admin Password):
  Some phones may arrive with an administrator password pre-set by the reseller or service provider. If you cannot access administrative settings, contact your IT administrator or the vendor from whom the phone was purchased. A factory reset may be required, but this should only be performed under guidance from your administrator as it will erase all configurations.
• هغه کیلي چې ځواب نه ورکوي:
  Try restarting the phone by disconnecting and reconnecting the power. If the issue persists, contact support.

8. مشخصات

9. تضمین او ملاتړ

For warranty information, technical support, and additional resources, please visit the official Poly website or contact your authorized Poly reseller. Keep your purchase receipt for warranty claims.

Poly provides support for its products to ensure optimal performance and user satisfaction. Refer to the official Poly support channels for the most up-to-date information.