Proscend Manuals & User Guides

Proscend Communications Inc., established in 1999 and headquartered in Taiwan, is a leading provider of industrial-grade networking and connectivity solutions. The company focuses on mission-critical communications for the Internet of Things (IoT) and Industrial IoT (IIoT) sectors. Proscend's product portfolio includes industrial cellular routers, Long Reach Power over Ethernet (PoE) extenders, managed Ethernet switches, and SHDSL modems designed to withstand harsh environments.

With over two decades of experience, Proscend delivers reliable and secure data transmission solutions for diverse applications, including electric vehicle charging networks, transportation, surveillance, and utility infrastructure. Their solutions are often paired with intelligent cloud-based network management platforms to ensure seamless remote monitoring and control. The company provides global support to ensure robust connectivity for deployments of any scale.

• What are the default login credentials for Proscend devices?

  For many Proscend devices like the M351 router or 850G switch series, the default username is 'root' and the default password is '2wsx#EDC'. Always refer to your specific model's manual to confirm.

• How do I reset my Proscend router to factory defaults?

  Typically, you can reset the device by pressing and holding the Reset button for more than 5 seconds (sometimes up to 10 seconds depending on the model) until the system resets.

• What does the ALM LED indicate on Proscend switches?

  A red ALM (Alarm) LED usually indicates a system failure, such as overheating or an abnormal voltage input. On some models with dual power inputs, it may signal that one of the power supplies is down.

• How do I insert the SIM card into a Proscend industrial router?

  Ensure the power is off. Remove the metal protective cover with a screwdriver. Insert the SIM card into the designated slot with the cut-off edge facing the correct direction (refer to the slot diagram), then push lightly until it locks into place.