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SmartGen is a leading manufacturer of intelligent control solutions for power generation and distribution. Specializing in genset automation, SmartGen provides a comprehensive lineup of controllers such as the HGM and HMC series, which integrate digitization and network technology to manage single or multiple generator units.

In addition to genset controllers, the brand offers Dual Power Automatic Transfer Switches (ATS) like the SGMA series, marine engine controllers, and battery charging solutions. SmartGen products are designed to ensure reliability and ease of use in diverse environments ranging from high-rise buildings to marine applications.

• How do I configure parameters on a SmartGen controller?

  Most SmartGen controllers allow parameter configuration directly through the front panel buttons. Advanced settings can be configured via PC software connected through a USB or RS485 interface.

• What does the AMF function do on SmartGen controllers?

  AMF (Automatic Mains Failure) detects when the main power supply fails and automatically signals the generator to start and take over the load. When mains power returns, it switches the load back and stops the generator.

• How can I reset alarms on my SmartGen HGM series controller?

  In Stop mode, pressing the Stop button usually resets alarms. For trip alarms, you may need to press and hold the Mute or Close/Open button for at least 3 seconds to clear the fault.

• Can SmartGen controllers operate in extreme temperatures?

  Yes, many SmartGen models utilize silicone panels and hard acrylic screens designed to operate reliable in temperatures ranging from -25°C to +70°C.

• What is the difference between HGM9310MPU and HGM9320MPU?

  The HGM9310MPU is designed for single automation systems using remote start signals, while the HGM9320MPU includes Automatic Mains Failure (AMF) functions, making it suitable for systems with both mains and generator power sources.