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Shenzhen Sunell Technology Corporation is a prominent international manufacturer of video surveillance products and solutions. Established in 1997, the company specializes in the research, development, and production of security electronics, offering a comprehensive lineup that includes network cameras, Network Video Recorders (NVRs), thermal imaging devices, and video management software.

Sunell serves a wide range of industries such as finance, public security, transportation, and intelligent buildings, providing advanced features like AI facial recognition and distributed CMS deployment.

• How do I upgrade the firmware on my Sunell NVR?

  You can upgrade the firmware using a FAT32-formatted USB drive containing the update file, or via the web interface under Settings > System > Maintenance > FW Update.

• What is the default IP address for Sunell network cameras?

  The default IP address is typically 192.168.0.120. DHCP is often enabled by default, so you may need to use the search tool to find the assigned IP.

• How do I enable the auxiliary screen on my Sunell NVR?

  Connect both VGA and HDMI monitors, right-click on the main screen to access the menu, go to Settings > System > Auxiliary Screen, and enable the feature.

• What app should I use to view my Sunell cameras remotely?

  Sunell devices generally use the SunView App for remote viewing and management on mobile devices.

• How do I reset my Sunell camera?

  Most Sunell cameras have an on-board reset button. Press and hold it for about 10 seconds while the device is powered on to restore factory settings.