Visual Land Manuals & User Guides

Founded in 2003 and based in Cerritos, California, Visual Land Inc. is dedicated to manufacturing innovative and affordable consumer electronics.

The brand is well-known for its Prestige line of Android tablets, as well as high-quality portable media players and Soundwave wireless earbuds. With a focus on everyday entertainment, web browsing, and productivity, Visual Land continually refines its product offerings to meet the worldwide demand for portable and accessible technology.

• How do I obtain warranty service for my Visual Land product?

  Contact Visual Land through their contact form, e-mail at VL_Support@visual-land.com, or by phone at (562) 860-2669. Their hours are Monday through Friday, 8 a.m. to 5 p.m. (PST).

• How long is the warranty on a Visual Land tablet?

  Visual Land provides a limited one (1) year warranty covering defects in materials and workmanship from the date of original retail purchase.

• How do I pair my Visual Land Soundwave A1 earbuds?

  Take the earbuds out of the charging case to enter pairing mode. In your device's Bluetooth settings, select 'A1' or 'A1V2' to connect. They will automatically reconnect for future use.

• How do I charge my Visual Land Prestige tablet?

  Connect the included USB-C cable to the tablet and plug the other end into the AC power adapter. Allow the tablet to charge fully (usually 4-6 hours) before first use.